Bilingual Fraud Detection Coordinator (USA) J 
http://www.indeed.com/viewjob?jk=070e32d9ea70ffde&q=spanish&l=23141&tk=16ubqpbq906ag60u&from=ja&alid=3c0d1c5e5bbee776&utm_source=jobseeker_emails&utm_medium=email&utm_campaign=job_alerts

Bilingual Fraud Detection Coordinator (USA)-716698 Description Identifies fraudulent activity on customer accounts through transaction verification with customers. Communicates with customers via inbound and outbound phone calls. The goal is to help our customers be protected from fraudulent activities on their account. Responsibilities: Review accounts to analyze fraud losses and identity patterns and trends Verify account activity and customer identity Conduct investigations to determine validity of accounts Identify and report trends to management Qualifications Basic Qualifications: High School Diploma, GED or Equivalent Certification Bilingual in Spanish and English Preferred Qualifications: 2 years post-high school education or Associate Degree 2 years experience performing case or phone work 2 years experience in heavy customer contact environment At this time, Capital One will not sponsor a new applicant for employment authorization for this position. No agencies please. Capital One is an equal opportunity employer committed to diversity in the workplace. We promote a drug-free work environment. We emphasize recruiting, hiring, and retaining the most qualified candidates and providing them with the opportunity to meet their potential. We provide an environment where differences lead tosolutions. Job : Call Center and Customer Service Primary Location : United States-Virginia-Glen Allen-Richmond-Knolls 4 (12021) Schedule : Full-time Travel : No Job Posting : Unposting Date :